Recent Posts

Fire Safety In Your Austin, TX Home

6/29/2020 (Permalink)

smoke detector on ceiling with orange servpro house in bottom left corner and "smoke alarm" under the servpro house. SERVPRO of East Central Austin is here to help 24/7, 365 days a year. If you have fire damage to your home or business, give us a call at 512-420-9886

Tips on Keeping Your Austin, TX Home Safe from A Fire

There are simple steps every family can take to protect their home and loved ones from a potential house fire. 

1. Install smoke alarms on every level of your home, inside bedrooms and outside of sleeping areas

2. Test smoke alarms at least once every month

3. Talk with all family members about a fire escape plan and practice the plan a minimum of twice a year

4. If a fire occurs in your home, GET OUT, STAY OUT, and CALL FOR HELP!

5. Never go back inside for anything until safety officials clear it as safe to enter

The American Red Cross website has these tips plus many more disaster prevention and awareness tips you can find on their site

Certified: SERVPRO Cleaned

6/24/2020 (Permalink)

People in full PPE gear wiping down office building, SERVPRO logo in top right corner SERVPRO of East Central Austin is here to help 24/7, 365 days a year!

Our new Certified: SERVPRO Cleaned program is a repeat viral pathogen disinfecting service, designed just for your residential or commercial property needs. 

The demand for disinfecting services continues to increase across the country as our community reopens and organizations put the health and safety of people first. SERVPRO teams are in a unique position to provide the highest level of clean and confidence during this crisis. At SERVPRO of East Central Austin, we have advanced training and superior technology to handle the planning and implementation of both routine proactive disinfecting and emergency solutions after a confirmed case, to minimize the spread of pathogens. 

Call SERVPRO of East Central Austin at (512) 420-9886 if you have any questions or concerns. We are always here to help!  

SERVPRO of East Central Austin is Here to Help!

6/23/2020 (Permalink)

Servpro car in front of capital building in Austin Call SERVPRO of East Central Austin at (512) 420-9886.

If you have water damage, fire damage, or need a proactive cleaning service for COVID-19, call SERVPRO of East Central Austin at (512) 420-9886. We are always here to help, 24/7, 365 days a year. 

Our highly trained professionals are trained and certified in water mitigation, fire damage cleanup, COVID-19 cleaning services, mold remediation, and build back services. We can help you through the whole process to get your home back to "Like it never even happened." 

We are now part of a Global Disaster Recovery Team and located in many areas throughout the state of Texas, Colorado, and Indianapolis. If your commercial building is affected in any way, we have the manpower and equipment to get your business back up and running in no time! Call us today if you have any questions. 

Indoor & Outdoor Fire Safety!

6/22/2020 (Permalink)

fireplace with logs and flames, servpro logo in top left corner Call SERVPRO of East Central Austin at (512) 420-9886 for any fire-related damage you may have in your home or business.

During the summer and fall months, we all love to enjoy a nice fire with our friends and family (socially distanced of course) and some s'mores! While in the winter, some of us enjoy a nice fire by the fireplace inside. However you enjoy your fires, it's important that you are safe! 

Indoor fireplaces/pellet/ wood stoves

Be sure your chimney and stove (if you have one) is inspected and cleaned by a chimney specialist once a year to ensure there is no creosote build-up and no other issues. Keep the area around the fireplace clean and clear of any fire hazards. This can include decorations, tripping hazards, and any other flammable materials. 


  • Ensure the flue is open before igniting a fire
  • Use fireplace gloves when adjusting the doors or screens
  • Close the damper when the fire is completely out
  • Control your fire

Outdoor fires 

While most of us enjoy sitting outside by the fire with friends and family, enjoying a beautiful summer or fall night, it is always important to remember and be aware of safety and any hazards. 

  • Always use a designated fire pit
  • Keep water nearby in case of an emergency
  • Never use a flammable liquid to start a fire 
  • Don't wear flowy clothing around a fire, always wear snug fit or short-sleeved clothes. 
  • After you've had your fun around the fire, be sure the fire is doused with water and is fully extinguished. 

Whether you're enjoying a campfire outside or warming up by the fire inside, always be sure you're practicing proper safety measures!

SERVPRO of East Central Austin is here to help you with any fire-related damage. Our teams are highly trained to help guide you through the entire process. We'll make it "Like it never even happened."

Give us a call at (512) 420-9886, we're always here to help!

Flood Damage to Your Home After You Just Got New Flooring Is Devastating, Let Us Help!

6/19/2020 (Permalink)

entry way to home with water puddled up on top of wood flooring Call SERVPRO of East Central Austin at (512) 420-9886, we are always here to help!

Restoring New Hardwood Floors After A Flood

You probably spent many hours deciding upon just the perfect hardwood and spent a pretty penny on its purchase and installation when remodeling your home. Now, flooding from a severe storm has saturated the newly laid flooring!! You are probably panicking, wondering what is going to happen next. Well, SERVPRO of East Central Austin can assess the damage and do our best to dry out the flooring. Once the floor and its support are dried properly, under the watchful eyes of our highly qualified technicians we will assess any damage to the integrity of the wood and take steps to restore it to its preloss condition, including refinishing if necessary, or we might have to replace it.

Hardwood can be restored if moisture is found, as long as standing water is removed quickly. We pride ourselves on a fast reply time and a quick damage assessment depending on the extent of the damage once on site. Industrial strength water extractors will make removing the obvious moisture a fairly quick process. Then our technicians will set up a proper balance of air movers and dehumidifiers to dry the wood, based upon training received upon employment and renewed at regular intervals.

Careful attention must be paid to any vapor barriers, including those on subfloors and the actual finish of the hardwood. SERVPRO technicians are trained to identify these as barriers to proper drying. Air movers may be placed so that the flow is at least partially under the planks to perform efficient drying. In some cases, we may strategically pierce the finish to dry from the top. Only after the moisture content of the hardwood, properly measured by our staff, is down to 12 percent and the subflooring is 10 percent it is safe to assume the floor is dry enough to refinish. As the wood continues to dry, we will look for cupping, a result of too much water on the top, or crowning, a more serious problem when the subflooring was too wet for too long. Cupping can be sanded out in many cases, but crowning may require the replacement of affected pieces of wood. Once repairs are completed, we will refinish the wood to match the surrounding areas.

Contact SERVPRO of East Central Austin at (512) 420-9886 to arrange for a flooring water damage specialist to visit and design an effective restoration plan.

COVID-19 Cleaning Study Reveals What Consumers Think About Reopening

6/19/2020 (Permalink)

Certified: SERVPRO Cleaned sticker on window Call SERVPRO of East Central Austin at (512) 420-9886 for more information regarding Certified: SERVPRO Cleaned and what we can do to help!

The coronavirus pandemic has ushered in a new perspective as we all strive to get back to work, get back out, and get back to business. As we move toward this new normal, it’s hard to know just what your customers expect, and what you need to do as a business owner to make them feel comfortable about visiting your storefront again.

To find out more about what both consumers and employees are feeling as they fall back into their normal routines, SERVPRO® commissioned a survey to learn more about how consumer attitudes and expectations of cleanliness in regards to COVID-19 are affecting their decisions.

A new era of clean

The results confirmed that we’re entering into a new era of expectation of cleanliness for businesses. More than 80 percent of respondents said businesses need to be more aggressive now than before COVID-19 when it comes to cleaning. The cleaning protocols in place before COVID-19 hit will not be sufficient in today’s environment. In fact, a full 71 percent have higher cleanliness expectations for businesses than in their own homes.

Individuals continue to be nervous when going out, with nearly 70 percent saying they’re thinking about avoiding COVID-19 exposure constantly when they’re out in public. This statistic gives a unique insight into consumers’ awareness level about the potential dangers that may exist when they go out, and their intense desire to avoid them. As business owners, putting proper cleaning and disinfection measures in place, and communicating that you’ve done so, is necessary to help inspire confidence that will help consumers become more willing to visit.

Beyond that, 76 percent of survey respondents said the way a business addresses cleanliness during COVID-19 is a good indicator of how well that business is run in general. So, it’s important to note that consumers are paying attention. They’re taking into account the level you’re going to in order to protect them now, and they’ll remember that in the future.

The level of clean, matters

There’s no shortage of anxiety when it comes to coronavirus, and nearly 60 percent reported they’re specifically worried about catching COVID-19 from touching surfaces or objects that haven’t been cleaned sufficiently. And the person doing the cleaning makes a difference in the minds of consumers.

When all else is equal (product, price, service, convenience), 64 percent said they are more likely to shop at a business with a decal indicating professional cleaning, versus a store without such a decal.

So, how do you set yourself apart and inspire confidence with your customers now?

Certified cleaning program

Our Certified: SERVPRO Cleaned program is the answer. With a tailored cleaning program that is customized for your business needs, our expertly trained staff cleans and decontaminates your property according to the Centers for Disease Control and Prevention standards.

We use EPA-approved cleaning solutions, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.

As a Certified: SERVPRO Cleaned participant, you’ll provide reassurance to your customers and employees that you’re taking all the steps needed to get the highest level of clean for them. This dedication will be on display through a decal window emblem, and other digital marks to show your commitment to clean.

*Proprietary study prepared by Message Factors, Inc. Results are based on experiences and perceptions of 1,000 consumers surveyed May 2020. 

The Most Common Fire Hazards

6/8/2020 (Permalink)

Flames engulfing wooden plankes. "fire damage" and orange servpro logo in top right corner Call SERVPRO of East Central Austin if you have fire damage to your home or business.

Fire Damage Cleanup & Restoration is one of our primary services. No matter the season, a fire can begin by one of the most common ways listed below. Stay aware and know what to look for according to Wikipedia.

  • Kitchen fires from unattended cooking, grease fires/chip pan fires
  • Electrical systems that are overloaded, poorly maintained or defective
  • Combustible storage areas with insufficient protection
  • Combustibles near equipment that generates heat, flame, or sparks
  • Candles and other open flames
  • Smoking (Cigarettes, cigars, pipes, lighters, etc.)
  • Equipment that generates heat and utilizes combustible materials
  • Flammable liquids and aerosols
  • Flammable solvents (and rags soaked with solvent) placed in enclosed trash cans
  • Fireplace chimneys not properly or regularly cleaned
  • Cooking appliances - stoves, ovens
  • Heating appliances - fireplaces, wood-burning stoves, furnaces, boilers, portable heaters, solid fuels
  • Household appliances - clothes dryers, curling irons, hairdryers, refrigerators, freezers, boilers
  • Chimneys that concentrate creosote 
  • Electrical wiring in poor condition
  • Leaking/ defective batteries
  • Personal ignition sources - matches, lighters
  • Electronic and electrical equipment
  • Exterior cooking equipment - barbecue

Hoping these help you and your family stay safe. Know what causes fires, so you can avoid them!

If you experience a fire in your home and need assistance with the cleanup & restoration, please call us at (512) 420-9886. We are always here and happy to help!

What You Should and Shouldn't Do While Using A Power Strip

6/8/2020 (Permalink)

Power strip with a lot of cords plugged into it and the wires are all tangled up sitting on the floor If you experience an electrical fire caused by a power strip, call SERVPRO of East Central Austin for help.

With the endless amount of accessories, appliances, and tools that are becoming more and more common in your household, it can sure be a hassle figuring out where to plug all of them in at. Many homeowners find themselves always swapping plugs or using devices such as a power strip. While a power strip can help you out in many situations, it is the mistake of relying on them too much that causes problems. Follow these tips below to ensure your safety when using a power strip in your home.

  • Use only light load appliances on power strips. That includes computers, lamps, clock, etc.
  • Ensure that the power strip you purchase has an internal circuit breaker. This is a very important safety measure that is designed to prevent property loss and risks of fire.
  • Use power strips sparingly. They aren't designed to maintain a load for an extended period of time, and can easily overheat quickly if used too often.
  • DON'T plug a power strip into another power strip (the term is called "daisy-chaining"). Doing this will short out appliances and highly increase the risk of an electrical mishap.
  • DON'T use power strips in moist or potentially moist areas. DON'T put them in kitchens, utility rooms, or basements.
  • DON'T continue to use a power strip if it feels hot.
  • NEVER cover, staple, tack or nail a power strip to anything. Covering can smother the strip, and provide ample flammable material in the event of a power strip failure. Puncturing can harm the cords, making room for dangerous situations.

Are You Prepared for Hurricane Season?

6/1/2020 (Permalink)

Dark cloudy sky, yellow road sign that reads "are you ready?" If you experience storm damage, call SERVPRO of East Central Austin at (512) 420-9886. We are ready for whatever happens!

Today is the day, the first day of Hurricane Season, June 1st - November 30th. With that being said, you and your family should be ready for when disaster strikes. In order to prepare for a hurricane, here are a few things to consider:

  • Have a home emergency plan.
  • Know all of your safe exit points of the home.

  • Plan what to do with your pets.

  • Keep on hand at least 2 Emergency Kits.

  • Let your neighbors know you are still at the home or if you need assistance.

  • Stock up on the easy essential foods, water, toiletries, candles, lighters, and flashlights.

  • Have plenty of blankets and pillows handy.

  • Keep some games and toys for the children handy--Waiting for the storm to pass over might actually get boring in some cases.

  • Secure loose things around and on your property.

  • Make sure there are no branches hanging over your home or garage.

  • Stay indoors when the storm is upon you.

  • Ensure your home, contents, and car insurance is adequate and current.

  • Learn how to safely turn off your power, water, and gas.

  • Keep a battery-powered radio nearby so you can keep up with warnings and updates on the storm.

  • Keep water containers, a camping stove and fuel safely on-hand

If you are affected by a hurricane or tropical storm, call SERVPRO of East Central Austin at (512) 420-9886. We are always here to help! 

For more information regarding hurricane season, visit the Nation Hurricane Center

Are You Prepared for A Storm?

5/13/2020 (Permalink)

Results after a severe storm can be devastating if you are not prepared for the situation. That is why SERVPRO of East Central Austin is encouraging you and your family to follow some tips in case of an event that a severe storm is approaching. 

Prepare an Emergency Kit:

  • Flashlight and extra batteries
  • First aid kit
  • Any medicine currently being taken
  • Emergency food and water
  • Extra change of clothes and shoes
  • Important documents and cash
  • Pet supplies if you are taking care of an animal

These are a list of basic supplies just in case a disaster may strike. It is encouraged that everyone has an emergency kit readily available. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside your Austin, TX home or office, occupants should head there with their prepared emergency kits. Severe storms cannot be avoided, but with the right tools and resources, they can be easier to deal with. Our team at SERVPRO of East Central Austin is dedicated to helping you when disaster strikes!

Call us at (512) 420-9886 If you have been impacted by a storm.