Recent Posts

We Answer the Phone, Ready to Help.

4/28/2021 (Permalink)

Water Restoration Equipment SERVPRO of East Central Austin, Ready to Help.

Here at SERVPRO of East Central Austin, we are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone, Ready to Help

We understand when you are ready to call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO of East Central Austin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO of East Central Austin professionals may be needed.

Here are some of the questions you may be asked:

              Your name and contact information

              Your insurance information (if applicable)

              The street address of the water-damaged home or business

              When did the flooding or water damage occur?

              What caused the water damage (if known)?

              Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at SERVPRO of East Central Austin  for more information.

How to prepare for Storms in your area.

4/23/2021 (Permalink)

Storm Damage SERVPRO of East Central Austin is here for you.

Floods can be surprising, and they can catch you off guard. Water is incredibly damaging, and most people would be surprised at what water can do once it sneaks its way into your home. SERVPRO of East Central Austin is here for you for suggestions and life saving tips.

Our crews are highly trained and licensed to work in these situations. It is important to us to get out there and protect your property as quickly and professionally as possible, as we ensure the water will not migrate and cause additional damage to the surrounding areas.

Flooding can be dangerous and scary. Be sure to have emergency kits with you at all times in case of a storm.

If for any reason, you and your family are unable to make it out of your home or town when a storm is coming, there are ways to be Storm Ready.

Follow the steps below to feel better prepared when a storm hits:

1.) Have a home emergency plan. Know all your safe exit points of the home, what to do with pets, keep on hand at least 2 Emergency Kits, and let your neighbors know you are still at the home.

2.) Stock up on the easy essential foods, water, toiletries, candles, lighters, and flashlights. Have plenty of blankets and pillows handy.

3.) Keep some games and toys for the children handy--Waiting for the storm to pass over might get boring in some cases.

4.) Secure loose things around and on your property.

5.) Make sure there are no branches hanging over your home or garage.

6.) Stay indoors when the storm is upon you.

7.) Ensure your home, contents and car insurance is adequate and current.

8.) Learn how to safely turn off your power, water, and gas.

9.) Keep a battery powered radio nearby so you can keep up with warnings and updates on the storm.

10.) Keep water containers, a camping stove and fuel safely on-hand.

Stay safe and prepared for storms. 

Water Intrusion and When to call SERVPRO.

4/23/2021 (Permalink)

Water Damage Call us at SERVPRO of East Central Austin for more information.

As a leader in the cleaning and restoration industry, we strive to meet or exceed the expectations of every customer, client, and business that is involved with water damaged property. Every property, every project, every customer deserves excellence.

Water intrusion in a home or business is always a traumatic event. Effectively restoring a water-damaged property is such a valuable service to any homeowner or business owner. This type of disruption creates stress and uncertainty for many individuals and can be very costly.

This is when you call us at SERVPRO of East Central Austin to provide guidance and assistance to ensure the best decisions are made through these difficult times.

Excessive water and moisture in any indoor environment can pose health risks for occupants and if it is not resolved properly. Water intrusion can cause severe damages to both your structure and contents.

Properly mitigating, drying, and restoring a water-damaged structure requires training, expertise, and specialized equipment. With hands-on experience and coaching in the field, we are the best in the industry.

The goal of emergency actions is to protect your structure and contents from further damage, establish a safe environment, extract water, demo unrestorable materials, and create the conditions for drying the structure and contents effectively. This typically involves calculating and positioning air movers and dehumidifiers within the affected area.

Once the equipment is placed, we monitor the drying process and make sure it is working properly. Monitoring services continue until the structure and contents are dry as we evaluate, update monitoring logs, and make adjustments as needed.

Call us at SERVPRO of East Central Austin, “Like it never even happened.”

Soot Damage and the Harmful Effects

4/14/2021 (Permalink)

Fire damage SERVPRO of East Central Austin at 512-420-9886 for all your fire damage needs.

Dealing with the aftermath of fire damage can be extremely stressful especially when soot has made its way through your house and completely covered all of your belongings. SERVPRO of East Central Austin is trained and licensed to take the utmost care of your property and explain the potential issues you may experience. It should be known that soot restoration is one of the most difficult aspects of a house fire as it can be very damaging.  

Soot can develop through three different methods: 

  • Wet soot residue—results from smoldering, low-heat fires. This residue is sticky, smeary, and has a very pungent odor. 
  • Dry soot residue—results from fast-burning fires with high temperatures. This residue is typically dry, powdery, and non-smeary. 
  • Protein residue—almost invisible but can discolor paints and varnishes in your home. This residue also has an extremely pungent odor. 

Each type of soot is different and requires specific expertise to clean, call us at SERVPRO of East Central Austin for such needs or concerns. It is our duty to serve our customers and help make it “Like it never even happened.” 

According to the National Fire Protection Agency (NFPA), three of every five home fire deaths could have been prevented as they were the result of a lack of smoke alarms (38%) or broken smoke alarms (21%). Most fatal fires happen when families are asleep giving them less than adequate time to escape. A smoke alarm stands guard around the clock, and when it first senses smoke, it sounds a shrill alarm. Smoke alarms are crucial elements in the early detection of fires.  

Make sure to revisit your smoke alarms and review documented statistics from the NFPA through their The Smoke Alarm Effect article.  

Reach out to us at SERVPRO of East Central Austin for more information on fire damage restoration.  

National Fire Safety

4/14/2021 (Permalink)

Kitchen Fire National Fire Safety: Call us at SERVPRO of East Central Austin for more information 512-420-9886

National Fire Safety is important all year round and while the main focus is on preventing residential fires, our team here at SERVPRO of East Central Austin would like to remind everyone this is a great time to revisit workplace fire prevention and safety 

Below are 12 tips to ensure a fire-safe workplace: 

Step 1. Get Organized– Practice good workplace housekeeping. Clutter contributes to fires by providing fuel and by preventing access to exits and emergency equipment. 

Step 2. Designated Smoking Areas – Smoke only in designated areas, and extinguish smoking materials safely. Never smoke in storerooms or chemical storage areas. 

Step 3. Fire Extinguishers – Maintaining the appropriate type and number of fire extinguishers and learn how to properly use a fire extinguisher. 

Step 4. Electrical Hazards – Report all electrical hazards. Many fires start in faulty wiring and malfunctioning electrical equipment. 

Step 5. Access to Control Panels – Electrical control panels need to have free access maintained so that the electric could be shut off easily. 

Step 6. Maintenance – Maintain machinery to prevent overheating and friction sparks. 

Step 7. Sprinkler Systems & Smoke Detectors – Never block sprinklers, firefighting equipment or emergency exits. Observe clearances when stacking materials. Testing of sprinkler systems and smoke detectors at least annually. 

Step 8. Chemical Safety – Use and store chemicals safely. Read the label and the Material Safety Data Sheet to determine flammability and other fire hazards. Provide adequate ventilation when using and storing these substances. 

Step 9. Waste Control & Storage – Control the accumulations of flammable and combustible waste materials and residues so that they do not contribute to a fire emergency. 

Step 10. Prevent Ignition – Use all precautions to prevent ignition in potentially explosive atmospheres such as those containing flammable liquid vapors or fine particles. Use non-sparking tools, and control static electricity as required. 

Step 11. Exits – Emergency exit diagrams should be posted and emergency exits should be well lit with neon-regulation signs. 

Step 12. Contact Info – Employees should have a list of emergency contact phone numbers in case of emergency. Remember that people will often panic in an intense situation; therefore basics such as the company address, phone number and floor plan should be posted. 

Planning to ensure fire protection and safety is key to avoiding unwanted fire issues. Our fire repair process  is outlined online for your review. Call us at SERVPRO of East Central Austin for all your fire restoration needs. 

Emergency Ready Profiles

4/14/2021 (Permalink)

Commercial Building Flood If you have any questions about the Emergency Ready Profile for your commercial building call us at SERVPRO of East Central Austin 512-420-9886.

What is an ERP?  

An ERP is an Emergency Ready Profile which pertains to the layout of your commercial building. ERP's are used to map out your building for potential disasters. Once you contact us to come out for mitigation services, we can all refer to the ERP for important utility shutoff locations as well as specific concerns for your facility. An ERP will help business' save time and money. This profile ensures a stressful situation is handled as efficiently as possible as we move forward with the issues at hand.  

An ERP will contain the following: 

An assessment of your facility. 

A Concise Profile Documentation that contains critical information in the event of an emergency. 

Facility details  
(shut-off valve locations, priority areas and priority contact information) 

Line of command in regard to the authorization to preform services initially and continuing to work on the job after the initial inspection. 

With this profile, SERVPRO of East Central Austin will have a complete layout of your building and fully prepared for any disaster or an incident strike. 

Don't let our first exposure to your building be during a disaster response. If we become familiar with your property now, we can move forward in the event of a disaster with mitigation efforts to prevent further damage. Getting your business up to speed as quickly and safely as possible will be our main goal.  

If you have any questions about the Emergency Ready Profile for your commercial building call us at SERVPRO of East Central Austin  512-420-9886. 

Texas Winter Storm, Here to Help.

4/7/2021 (Permalink)

Texas Winter Storm SERVPRO Trucks out in Texas Winter Storm

Last month’s winter storm was a real awakening for a lot of us out here in Texas. We are not new to natural disasters or having to rebuild our community, but the mass power outages and subfreezing temperatures was a crisis situation we weren’t prepared for.

Texas homeowners may be surprised to know that every state in the US is vulnerable to flooding--even the more arid ones. Changes in sea level, as well as weather patterns, are enough to create sudden floods that cause damage to homes and infrastructure in one fell swoop. Homeowners with flood coverage may be relieved to have it, but without professional cleanup, water damage can make their structures a host for mold, microbes, and further issues. Follow our guide for initial emergency water damage tips.

If you need flood damage cleanup, our storm team is ready and willing to rebuild your home to it’s original condition. As professionals, we receive the Institute of Inspection Cleaning and Restoration Certification (IICRC) training to maintain high standards in addressing fire, water, and mold damage as well as restoration of structures. SERVPRO works with you and your insurance adjuster so that cleanup complies with your policy as well as local regulations.

Your insurance adjuster can assist you in the process of completing a proof of loss for your flood claim. Make sure your proof of loss complies with the needs of the Standard Flood Insurance Policy and file promptly--within 60 days of the flood--to make sure you get compensated in a timely fashion.

SERVPRO technicians can also assist with this process by taking photos of the damage, taking inventory of possessions, and coordinating with both you and your insurance adjuster during the cleanup process. If you have crucial documents that are damaged by flooding, SERVPRO can create electronic copies of the papers so that you always have access to them.

A successful cleanup begins with thorough monitoring of the situation. This is why SERVPRO technicians use a variety of moisture measurement technologies to evaluate the extent of damage before extracting moisture, disinfecting surfaces, and drying your home. Throughout the drying process, professionals can use penetrating and non-penetrating moisture sensors and meters to determine the progress made by the cleanup process. Infrared imaging allows technicians to see behind structures to determine if subfloors, studs, or fiberglass insulation require further drying.

Every surface in your home has an ideal humidity level to maintain its integrity, from hardwood flooring to drywall to your furniture. SERVPRO strives to ensure that items that can be safely restored are handled with the utmost care, and possessions that require replacement are not removed without documentation and the informed consent of homeowners and insurance adjusters. If your disaster requires general contracting services for restoration, your local SERVPRO is licensed to handle this type of work.

Check out The Weather Channel as they discuss why storms are so hard to forecast.

SERVPRO of East Central Austin provides a mitigation service that is Faster to Any Size Disaster. If disaster strikes in your home, you can call (512) 420-9886.

Protecting the Structure and Integrity of your Property

3/29/2021 (Permalink)

Commmercial Tech Call us at SERVPRO of East Central Austin for additional information. 512-420-9886

As a leader in the cleaning and restoration industry, we strive to meet or exceed the expectations of every customer, client, and business that is involved with water damaged property. Every property, every project, every customer deserves excellence.

Water intrusion in a home or business is always a traumatic event. Effectively restoring a water-damaged property is such a valuable service to any homeowner or business owner. This type of disruption creates stress and uncertainty for many individuals and can be very costly.

This is when you call us at SERVPRO of East Central Austin to provide guidance and assistance to ensure the best decisions are made through these difficult times.

Excessive water and moisture in any indoor environment can pose health risks for occupants and if it is not resolved properly. Water intrusion can cause severe damages to both your structure and contents.

Properly mitigating, drying, and restoring a water-damaged structure requires training, expertise, and specialized equipment. With hands-on experience and coaching in the field, we are the best in the industry.

The goal of emergency actions is to protect your structure and contents from further damage, establish a safe environment, extract water, demo unrestorable materials, and create the conditions for drying the structure and contents effectively. This typically involves calculating and positioning air movers and dehumidifiers within the affected area.

Once the equipment is placed, we monitor the drying process and make sure it is working properly. Monitoring services continue until the structure and contents are dry as we evaluate, update monitoring logs, and make adjustments as needed.

Call us at SERVPRO, “Like it never even happened.”

Grease in Your Sink?

1/13/2021 (Permalink)

picture of sink pipe, man using a tool on the pipe to adjust a fitting. SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.

Never pour grease down your sink!

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious blockage and water damage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. 

Pipe leaks from clogged pipes can cause water damage to your home as well as mold damage if the water damage is not soon addressed.

If you have a leaky pipe under your kitchen sink that has caused water damage to your home, please do not hesitate to call SERVPRO of East Central Austin today! 

Have You Experienced A Commercial Water Damage?

1/13/2021 (Permalink)

commercial building with water halfway up the walls. american flag on left wall, servpro house logo on right wall SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.

There’s no such thing as a small disaster, especially when the water you don’t see contains bacteria or can cause mold, rot, and other unseen damage.

Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your commercial property. SERVPRO of East Central Austin Professionals know how disruptive water damage can be for your business and are trained and equipped to manage the drying process from start to finish. With rapid response time and a full line of water cleanup and restoration services, we can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your commercial facility by attempting to clean the mess yourself, call your local water damage cleanup and restoration professionals at SERVPRO of East Central Austin!