Recent Posts

Why Choose SERVPRO of East Central Austin?

9/17/2020 (Permalink)

Apartment building with sides of the building missing, staircase fallen, roof missing, debris everywhere. Here is a complex in Lake Charles, LA where our crews are diligently working to cleanup and repair the structure.

24/7 Emergency Services

SERVPRO of East Central Austin provides 24/7 emergency services every day of the year, including holidays! Our certified technicians are here to help when you need it most.

We Are a Disaster Recovery Team

We are now a disaster recovery team with multiple franchises conveniently located through the United States. Our crews are currently in Lake Charles, LA helping with the cleanup and repairs that Hurricane Laura left behind. 

Our Crews Are Highly Trained and Certified

Our technicians go through specific training to obtain the proper knowledge in order to take the utmost care of your home. They learn specifically how to determine the work they need to perform and how to use our certified equipment. 

Faster to Any Size Disaster

Our team is faster to any size disaster. As soon as we get the first phone call, we call our technicians immediately to get them to the shop and to get out to your home or business to ensure no further damage occurs. 

We Are a Trusted Leader in the Restoration Industry

SERVPRO is a well know and highly trusted leader in our industry. We work directly with insurance companies and receive positive feedback from our customers. 

If you have any questions or would like more information about our company, call our office at (512) 420-9886.

Is Your Commercial Building in Austin, TX Prepared For a Water Damage?

9/15/2020 (Permalink)

large SERVPRO truck, employees unloading green drying equipment. SERVPRO of East Central Austin is here to assist you for all of your commercial property restoration needs. Call us today for more information!

How To Prepare Your Austin, TX Business For Water Damage

One of the most challenging experiences an Austin business owner can undergo is water damage. In addition to interrupting your daily operations, water damage can compromise the structural integrity of your property. However, learning how to prepare for this type of damage can prevent you from losing your emotional and economic equilibrium. Learn more about how to handle water damage by reviewing the steps and strategies outlined below:

Create an Emergency Plan
One of the fundamental things you should do to prepare your Austin, TX business is to create an emergency plan. This system will function as a guide for action if you are not present. Your contingency plan should include information regarding where all of the locations of emergency exits and fire extinguishers. It should also include the phone numbers of important people and businesses, including your insurance agent, the fire department, and your local SERVPRO.

Never Complete A DIY Project
In many cases, business owners want to start the cleanup process immediately after they experience water damage. However, this course of action is not prudent. In fact, there is a vast range of hidden dangers that water damage can cause on your property. Because most company owners are aware of these hazards, they can make themselves susceptible to both injury and illness by attempting to complete the remediation process on their own. Additionally, commercial property owners typically do not have the specialized equipment necessary to complete the restoration process with speed and skill. For this reason, it's important that you leave the remediation project to the professionals.

Selecting a Water Damage Restoration Company
Once you recognize that attaining professional water damage restoration services is important, you may be wondering how to find the ideal service provider. To ensure that you can get the best commercial water damage remediation services on the block, be sure to look for the following qualities in a company, like SERVPRO:

• 24/7 emergency services
• Excellent Better Business Bureau (BBB) rating
• Great online reviews
• Stellar customer service
• Satisfaction guarantee
• Established reputation


Call SERVPRO For Excellent Commercial Water Damage Services
When you find that your business property has been subjected to water damage, there's only one company to call for fast, friendly service: SERVPRO of East Central Austin. All of our IICRC-certified technicians will offer you the detailed care necessary to restore your property quickly and correctly. We're ready to get your commercial property back in a pristine condition immediately, so call us today.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of East Central Austin is strategically located to respond quickly to your Austin, TX water damage and any emergency water event. Call us today at (512) 420-9886

What Do You Do if You Have A Burst Bathroom Pipe?

9/10/2020 (Permalink)

Pipe with water spraying out of crack SERVPRO of East Central Austin is always here to help! Call our office at (512) 420-9886 if you have water damage to your Austin, TX property.

SERVPRO Techs Eliminate Water Damage in Austin, TX Homes with Sophisticated Tools

Did you know that freezing isn’t the only cause of burst pipes? When this type of disaster occurs in your Austin, TX residence, it can be both sudden and overwhelming. However, there is a team that is ready to assist you.

If a plumbing malfunction requires water removal for your Austin, TX home, SERVPRO can begin the cleanup process within hours of your initial contact. Your local SERVPRO is also licensed to render general contracting services to restore your residence after disaster cleanup has finished.

Preventing Burst Pipes

Texans might not have to worry as much about frozen climes causing burst pipes, but plumbing clogs and obstructions can cause similarly costly issues.

Common sources of pipe clogs include:

  • Fats, oil, and grease buildup in pipes
  • Non-flushable paper products such as paper towels
  • Sewer line obstructions caused by tree roots and debris

If carpeting outside of the bathroom has been affected by contaminated water, disposal may be necessary to prevent the spread of mold or microbes in your home.

SERVPRO Technicians Sanitize Your Bathroom

When a water damage situation involves the sewer system, sanitation is key to keeping your home safe. SERVPRO uses a variety of cleanup modalities paired with EPA-registered biocides to combat microbes and bacteria. These can include:

  • Pumps and sprays
  • Manual application with cleaning cloths and sponges
  • Injection systems

Sanitation is critical not only to successful drying but also to mitigating odors in tandem with deodorization equipment like ultra-low volume (ULV) foggers. After sanitation in a gray or black water situation, structural drying and repairs can begin.

SERVPRO of East Central Austin offers a 24/7 cleanup that is Faster to Any Size Disaster. Call (512) 420-9886 to have an emergency response crew at your home within hours.

Restoring Your Austin, TX Home or Business After A Flood

9/10/2020 (Permalink)

Small water puddle on concrete walkway with blurred out fence in background, "flood damage?" written in green SERVPRO of East Central Austin is here to help 24/7. Call our office at (512) 420-9886 if you have flood damage to your home or business in Austin, TX

Texas homeowners may be surprised to know that every state in the US is vulnerable to flooding--even the more arid ones. Changes in sea level, as well as weather patterns, are enough to create sudden floods that cause damage to homes and infrastructure in one fell swoop. Homeowners with flood coverage may be relieved to have it, but without professional cleanup, the water damage can make their structures host to mold, microbes, and further issues.

If your Austin, TX residence needs rapid flood damage cleanup, SERVPRO technicians are ready to restore your home to a preloss condition. These professionals receive the Institute of Inspection Cleaning and Restoration Certification (IICRC) training to maintain high standards in addressing fire, water, and mold damage as well as restoration of structures. SERVPRO works with you and your insurance adjuster so that cleanup complies with your policy as well as local regulations.

Completing a Proof of Loss for Your Flood Claim
Your insurance adjuster can assist you in the process of completing this portion of your claim. Make sure your proof of loss complies with the needs of the Standard Flood Insurance Policy and file promptly--within 60 days of the flood--to make sure you get compensated in a timely fashion.

SERVPRO technicians can also assist with this process by taking photos of the damage, taking inventory of possessions, and coordinating with both you and your insurance adjuster during the cleanup process. If you have crucial documents that are damaged by flooding, SERVPRO can create electronic copies of the papers so that you always have access to them.

A successful cleanup begins with thorough monitoring of the situation. That is why SERVPRO technicians use a variety of moisture measurement technologies to evaluate the extent of damage before extracting moisture, disinfecting surfaces, and drying your home. Throughout the drying process, professionals can use penetrating and non-penetrating moisture sensors and meters to determine the progress made by the cleanup process. Infrared imaging allows technicians to see behind structures to determine if subfloors, studs, or fiberglass insulation require further drying.

Every surface in your home has an ideal humidity level to maintain its integrity, from hardwood flooring to drywall to your furniture. SERVPRO strives to ensure that items that can be safely restored are handled with the utmost care, and possessions that require replacement are not removed without documentation and the informed consent of homeowners and insurance adjusters. If your disaster requires general contracting services for restoration, your local SERVPRO is licensed to handle this type of work.

SERVPRO of East Central Austin provides a mitigation service that is Faster to Any Size Disaster. If disaster strikes in your home, you can call (512) 420-9886.

Fire Safety In Your Austin, TX Home

6/29/2020 (Permalink)

smoke detector on ceiling with orange servpro house in bottom left corner and "smoke alarm" under the servpro house. SERVPRO of East Central Austin is here to help 24/7, 365 days a year. If you have fire damage to your home or business, give us a call at 512-420-9886

Tips on Keeping Your Austin, TX Home Safe from A Fire

There are simple steps every family can take to protect their home and loved ones from a potential house fire. 

1. Install smoke alarms on every level of your home, inside bedrooms and outside of sleeping areas

2. Test smoke alarms at least once every month

3. Talk with all family members about a fire escape plan and practice the plan a minimum of twice a year

4. If a fire occurs in your home, GET OUT, STAY OUT, and CALL FOR HELP!

5. Never go back inside for anything until safety officials clear it as safe to enter

The American Red Cross website has these tips plus many more disaster prevention and awareness tips you can find on their site https://www.redcross.org

Certified: SERVPRO Cleaned

6/24/2020 (Permalink)

People in full PPE gear wiping down office building, SERVPRO logo in top right corner SERVPRO of East Central Austin is here to help 24/7, 365 days a year!

Our new Certified: SERVPRO Cleaned program is a repeat viral pathogen disinfecting service, designed just for your residential or commercial property needs. 

The demand for disinfecting services continues to increase across the country as our community reopens and organizations put the health and safety of people first. SERVPRO teams are in a unique position to provide the highest level of clean and confidence during this crisis. At SERVPRO of East Central Austin, we have advanced training and superior technology to handle the planning and implementation of both routine proactive disinfecting and emergency solutions after a confirmed case, to minimize the spread of pathogens. 

Call SERVPRO of East Central Austin at (512) 420-9886 if you have any questions or concerns. We are always here to help!  

SERVPRO of East Central Austin is Here to Help!

6/23/2020 (Permalink)

Servpro car in front of capital building in Austin Call SERVPRO of East Central Austin at (512) 420-9886.

If you have water damage, fire damage, or need a proactive cleaning service for COVID-19, call SERVPRO of East Central Austin at (512) 420-9886. We are always here to help, 24/7, 365 days a year. 

Our highly trained professionals are trained and certified in water mitigation, fire damage cleanup, COVID-19 cleaning services, mold remediation, and build back services. We can help you through the whole process to get your home back to "Like it never even happened." 

We are now part of a Global Disaster Recovery Team and located in many areas throughout the state of Texas, Colorado, and Indianapolis. If your commercial building is affected in any way, we have the manpower and equipment to get your business back up and running in no time! Call us today if you have any questions. 

Indoor & Outdoor Fire Safety!

6/22/2020 (Permalink)

fireplace with logs and flames, servpro logo in top left corner Call SERVPRO of East Central Austin at (512) 420-9886 for any fire-related damage you may have in your home or business.

During the summer and fall months, we all love to enjoy a nice fire with our friends and family (socially distanced of course) and some s'mores! While in the winter, some of us enjoy a nice fire by the fireplace inside. However you enjoy your fires, it's important that you are safe! 

Indoor fireplaces/pellet/ wood stoves

Be sure your chimney and stove (if you have one) is inspected and cleaned by a chimney specialist once a year to ensure there is no creosote build-up and no other issues. Keep the area around the fireplace clean and clear of any fire hazards. This can include decorations, tripping hazards, and any other flammable materials. 

ALWAYS 

  • Ensure the flue is open before igniting a fire
  • Use fireplace gloves when adjusting the doors or screens
  • Close the damper when the fire is completely out
  • Control your fire

Outdoor fires 

While most of us enjoy sitting outside by the fire with friends and family, enjoying a beautiful summer or fall night, it is always important to remember and be aware of safety and any hazards. 

  • Always use a designated fire pit
  • Keep water nearby in case of an emergency
  • Never use a flammable liquid to start a fire 
  • Don't wear flowy clothing around a fire, always wear snug fit or short-sleeved clothes. 
  • After you've had your fun around the fire, be sure the fire is doused with water and is fully extinguished. 

Whether you're enjoying a campfire outside or warming up by the fire inside, always be sure you're practicing proper safety measures!

SERVPRO of East Central Austin is here to help you with any fire-related damage. Our teams are highly trained to help guide you through the entire process. We'll make it "Like it never even happened."

Give us a call at (512) 420-9886, we're always here to help!

Flood Damage to Your Home After You Just Got New Flooring Is Devastating, Let Us Help!

6/19/2020 (Permalink)

entry way to home with water puddled up on top of wood flooring Call SERVPRO of East Central Austin at (512) 420-9886, we are always here to help!

Restoring New Hardwood Floors After A Flood

You probably spent many hours deciding upon just the perfect hardwood and spent a pretty penny on its purchase and installation when remodeling your home. Now, flooding from a severe storm has saturated the newly laid flooring!! You are probably panicking, wondering what is going to happen next. Well, SERVPRO of East Central Austin can assess the damage and do our best to dry out the flooring. Once the floor and its support are dried properly, under the watchful eyes of our highly qualified technicians we will assess any damage to the integrity of the wood and take steps to restore it to its preloss condition, including refinishing if necessary, or we might have to replace it.

Hardwood can be restored if moisture is found, as long as standing water is removed quickly. We pride ourselves on a fast reply time and a quick damage assessment depending on the extent of the damage once on site. Industrial strength water extractors will make removing the obvious moisture a fairly quick process. Then our technicians will set up a proper balance of air movers and dehumidifiers to dry the wood, based upon training received upon employment and renewed at regular intervals.

Careful attention must be paid to any vapor barriers, including those on subfloors and the actual finish of the hardwood. SERVPRO technicians are trained to identify these as barriers to proper drying. Air movers may be placed so that the flow is at least partially under the planks to perform efficient drying. In some cases, we may strategically pierce the finish to dry from the top. Only after the moisture content of the hardwood, properly measured by our staff, is down to 12 percent and the subflooring is 10 percent it is safe to assume the floor is dry enough to refinish. As the wood continues to dry, we will look for cupping, a result of too much water on the top, or crowning, a more serious problem when the subflooring was too wet for too long. Cupping can be sanded out in many cases, but crowning may require the replacement of affected pieces of wood. Once repairs are completed, we will refinish the wood to match the surrounding areas.

Contact SERVPRO of East Central Austin at (512) 420-9886 to arrange for a flooring water damage specialist to visit and design an effective restoration plan.

COVID-19 Cleaning Study Reveals What Consumers Think About Reopening

6/19/2020 (Permalink)

Certified: SERVPRO Cleaned sticker on window Call SERVPRO of East Central Austin at (512) 420-9886 for more information regarding Certified: SERVPRO Cleaned and what we can do to help!

The coronavirus pandemic has ushered in a new perspective as we all strive to get back to work, get back out, and get back to business. As we move toward this new normal, it’s hard to know just what your customers expect, and what you need to do as a business owner to make them feel comfortable about visiting your storefront again.

To find out more about what both consumers and employees are feeling as they fall back into their normal routines, SERVPRO® commissioned a survey to learn more about how consumer attitudes and expectations of cleanliness in regards to COVID-19 are affecting their decisions.

A new era of clean

The results confirmed that we’re entering into a new era of expectation of cleanliness for businesses. More than 80 percent of respondents said businesses need to be more aggressive now than before COVID-19 when it comes to cleaning. The cleaning protocols in place before COVID-19 hit will not be sufficient in today’s environment. In fact, a full 71 percent have higher cleanliness expectations for businesses than in their own homes.

Individuals continue to be nervous when going out, with nearly 70 percent saying they’re thinking about avoiding COVID-19 exposure constantly when they’re out in public. This statistic gives a unique insight into consumers’ awareness level about the potential dangers that may exist when they go out, and their intense desire to avoid them. As business owners, putting proper cleaning and disinfection measures in place, and communicating that you’ve done so, is necessary to help inspire confidence that will help consumers become more willing to visit.

Beyond that, 76 percent of survey respondents said the way a business addresses cleanliness during COVID-19 is a good indicator of how well that business is run in general. So, it’s important to note that consumers are paying attention. They’re taking into account the level you’re going to in order to protect them now, and they’ll remember that in the future.

The level of clean, matters

There’s no shortage of anxiety when it comes to coronavirus, and nearly 60 percent reported they’re specifically worried about catching COVID-19 from touching surfaces or objects that haven’t been cleaned sufficiently. And the person doing the cleaning makes a difference in the minds of consumers.

When all else is equal (product, price, service, convenience), 64 percent said they are more likely to shop at a business with a decal indicating professional cleaning, versus a store without such a decal.

So, how do you set yourself apart and inspire confidence with your customers now?

Certified cleaning program

Our Certified: SERVPRO Cleaned program is the answer. With a tailored cleaning program that is customized for your business needs, our expertly trained staff cleans and decontaminates your property according to the Centers for Disease Control and Prevention standards.

We use EPA-approved cleaning solutions, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.

As a Certified: SERVPRO Cleaned participant, you’ll provide reassurance to your customers and employees that you’re taking all the steps needed to get the highest level of clean for them. This dedication will be on display through a decal window emblem, and other digital marks to show your commitment to clean.

*Proprietary study prepared by Message Factors, Inc. Results are based on experiences and perceptions of 1,000 consumers surveyed May 2020.