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How to Prevent Water Damage in Austin

5/16/2017 (Permalink)

Water Damage How to Prevent Water Damage in Austin Water damage is a common problem in Austin, due to flooding issues.

Some of the biggest causes of water damage in Austin are excessive rain, floods, and storms. However, water damage can occur in a variety of other ways as well –from leaky pipes, broken hoses, faulty vents and clogged toilets in your home or commercial property. All of these can create a multitude of problems.

Consider this: If you have a small pipe in your Austin home or office, and there’s even a hairline crack in it, you could be leaking up to 200 gallons of water a day. Annual routine inspections of your pipes and appliances that use water, such as dishwashers, sinks, bathroom plumbing, washing machines, refrigerators, as well as replacing any hoses that are problematic will help prevent leaks before they happen or get out of hand.

While minor leak repair can save you a lot in the end, nothing can really prepare you for excessive flooding, especially in cities like Austin, Texas that are prone to heavy periods of rain and flooding. If you experience heavy water damage, flood and water damage to your home or business, then water damage restoration by a commercial cleaning service will be a necessity.

Harmful Types of Water Damage

The Institute of Inspection Cleaning and Restoration Certification (IICRC), states that there are three different types of water that can be harmful, because of their potential contaminants. These classifications often have no relation to storms or floods.

1) Clean Water: Clean water is often the result of an appliance that leaks or eventually breaks down. Overall, it’s not as dangerous as #s 2 & 3, but it shouldn't be ignored, as this type of water can cause problems down the road.

2) Grey Water: Grey water is wastewater without the fecal contamination, but that doesn't mean it’s not contaminated. Grey water derives from plumbing problems, including leaks, seepage, clogged dishwashers, washing machines and toilets that overflow. If not addressed, grey water can contain a large amount of biological contaminants that will make you sick, especially if you have asthma, allergies or respiratory problems.

3) Black Water: This type of water damage is considered extremely dangerous as it can host harmful bacteria derived from sewage backup, floodwater and backed up toilets. The abundance of contaminated waste in black water should not be taken lightly, as the waste and pathogens can produce harmful bacteria that can be detrimental to your health if not remediated immediately.

The Four Classes of Water Damage in Austin

While water can greatly damage a home or business, in most cases it’s the time frame of how the water evaporates that’s responsible for different levels of damage. The longer the evaporation, the more harmful the damage will likely be.

According to the IICRC, there are four different classes of water damage, all of which are based on their levels of toxicity. Porosity also plays a large role in the extent of the damage. If an Austin home or business uses materials with low porosity, then it’s likely that the materials will absorb a minimum of the overall moisture. Minor floods can cause damage to carpets, but if ignored, then the water will eventually seep into the walls and can weaken the stability of the structure. Temperature and the time frame in which the damage is cleaned can greatly impact the spread of toxins, including mold. This is why it’s crucial to immediately address and remediate any type of water damage, so that it doesn't gestate and cause further problems.

Class 1 is characterized by a slow rate of evaporation that usually affects building materials with low porosity. This means that the materials can actually absorb the water, which is usually a limited amount impacting a small part of a room, or even larger rooms with materials that can take in limited moisture.

Larger amounts of water can be ranked as Class 2. Here, the amount of water can impact an entire room, leaving carpeting and furniture at risk. Signs include water creeping up walls and staining them, causing damage to most structural materials.

Class 3 involves the greatest amount of water damage, with water soaked ceilings, walls, insulation and carpeting. In most cases, an entire room or house has fallen victim to the water damage.

Class 4 mainly revolves around the extent of drying time and if any building materials are salvageable. Of course this all depends on the overall extent of the damage. If your Austin home or business is made of materials with low or no porosity (brick, concrete, plaster, stone and wood), then there’s a greater chance that it will be harder to properly remediate the water damage. The materials may have experienced such saturation that it will take low specific humidity to prevent further issues.

Additional Water Damage Problems

Wood Damage

While materials such as sheet rock, plaster and insulation can be affected by water damage, wood is also susceptible. If you have an older structure, largely constructed out of wood, water damage can affect the ceiling beams and floorboards. Excess water if not properly remediated, can waterlog beams and cause extensive damage and sagging from the excess weight. If the damage is extreme, them beams and floorboards, including the subfloor, may have to be replaced. In addition to the possibility of wood sagging for the water, beams and floorboards can also become warped and bring on mold and mildew. If caught early and properly dehumidified, the wood can be properly dried out and not have to be replaced.

Some Ideas on Preventing Water Damage

As Austin is particularly susceptible to flooding, you should prepare yourself and your property from any potential water damage that flooding can cause.

  • Gutters: Most people don’t regularly clean their gutters. Leaves, twigs and other objects land in your gutters and just sit there. When a storm occurs, all of those objects will most likely stay there and clog the downspouts. With nowhere to go, all that water can run down the side of your house and business and seep into the foundation, walls and floors, leading to water damage and mold. Keep your gutters clean and if you have downspouts, position them at least ten feet from your structure, so that the water doesn't have contact with your structure.
  • Sump Pumps: If your Austin home has a basement, you should always check your sump pump to make sure that it’s working, especially when inclement weather is on the rise.
  • Fixing Leaks: It’s important to maintain the quality of hoses and pipes, by repairing any leaks that you may find. Pipes can leak through sealant and caulk if it’s old. Check for dark spots around pipes, as well as on the ceiling. Replace any damaged or loose shingles on your roof; this can help stop leaks and also prevent your roof from rotting in the future.

By taking some routine steps to prevent water damage, your home or business should be able to withstand a flood or rainstorm. However if you should experience water damage, and are not able to remedy it on your own, you will need to call a professional cleaning service, like SERVPRO of East Central Austin, to take care of it for you.

The Water Restoration Process

10/13/2016 (Permalink)

Water Damage The Water Restoration Process Armando is strategically placing an air mover at one of our downtown Austin commercial jobs. There's science involved in water damage restoration.

SERVPRO of East Central Austin

The Water Restoration Process

A flood, burst pipe, sewage backup or any form of disaster can happen without warning affecting your home or business. It's stressful and many times you don't know what to do or who to call. SERVPRO of East Central Austin can help immediately to stop damage from worsening and restore property and belongings to make it like it never happened.

Calling SERVPRO of East Central Austin at (512) 420-9886 quickly is imperative to increase the possibility of salvaging and restoring your belongings and property including drywall and flooring. It doesn't take long for water to permanently damage organic material. In fact, it only takes hours to leave property with irreversible water damage. If our certified technicians are called immediately we can respond quickly and often save and restore water damage and lesson the chance of secondary issues such as microbial growth.

That being said, first call SERVPRO of East Central Austin so that we can respond to your emergency as quickly as possible. After arriving our technicians will do a thorough inspection with our moisture readers to determine the extent of and where there is potential for water damage and how far the moisture has traveled. Once assessed, our production team will use heavy duty water extractors (powerful pumps and vacuum units) capable of removing hundreds or thousands of gallons of water to pump out standing water and areas of property saturated with water.

Next, our technicians use room measurements, temperatures from various locations and relative humidity to determine the appropriate number of air movers and dehumidifiers needed to dry your home or business. Our air movers are strategically placed to evaporate excess moisture from belongings and property while dehumidifiers reduce the moisture content of the air, hastening the drying process. Once dry SERVPRO of East Central Austin uses cleaning techniques to provide sanitizing, deodorization and disposal to decrease the possibility of microbial growth.

Odor Removal and Deodorization

We are trained to identify and deodorize offensive odors when necessary. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.


We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Restoring Your Austin Commercial Property After A Water Damage Event

7/11/2016 (Permalink)

Flooding and water damage events at Austin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Central Austin

SERVPRO of East Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit the Austin area, SERVPRO is ready!

7/6/2016 (Permalink)

SERVPRO of East Central Austin specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Austin area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

What you can do until help arrives

Have Storm or Flood Damage? Call Us Today (512) 420-9886

Faster to your Austin area Water Damage Event

6/21/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Central Austin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of East Central Austin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 512-420-9886

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of East Central Austin

SERVPRO of East Central Austin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Austin, 24 Hour Emergency Water Damage Service

6/15/2016 (Permalink)

SERVPRO of East Central Austin is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (512) 420-9886

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Central Austin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Central Austin

SERVPRO of East Central Austin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.